Nexgrid > Careers > Job Posting

Customer Support Manager


As a manager of the Customer Support Team, you will help shape the experience of Nexgrid’s customers. This position will ensure an unparalleled user experience. Your team will be on the front lines working with our users every day and will be the first point of contact when issues arise. Our ideal candidate is determined, outgoing, and loves interacting with people.

To the select few, we offer an environment where you're empowered to be your best. We encourage you to take risks. And we offer a world of rewards and benefits for performance. If you are interested in joining a profitable, fast paced company that pushes the envelope, then apply immediately.

What you need for this position:
Experience building and managing a team
Excellent verbal and written communication skills
Technical aptitude and the ability to pick up new technology quickly
Advanced problem-solving skills with the ability to think creatively to resolve difficult situations

What will help you stand out:
Experience with wireless communications
Experience in the smartgrid/AMI or utility industry

What’s in it for you?
Great bonus opportunities
Comprehensive benefit package
Great health benefits – free insurance for employee
Free drinks/snacks

Please reply with a paragraph or two of your most significant career accomplish. Go into as much detail as you'd like, the more the better. Feel free to brag, we want to hear it!


Salary: Commensurate with experience
Location: Fredericksburg, VA
Posted: 11/13/2019 9:05:34 PM